Pionex Review 2025: Copy Trading, Bot, Earn & Savings, App

This Pionex review contains everything you need to know about the exchange. Pionex is a cryptocurrency exchange that was launched in 2019. It is officially registered in the British Virgin Islands with its headquarters in Singapore. It currently serves users in over 100 countries.

Pionex Overview: ChainPlay Score

Pionex Overview: 3.8⭐ ChainPlay Score

Ease of Use: 4⭐

Pionex has a user-friendly interface, particularly for trading bots, making it accessible for beginners and seasoned traders alike. However, some features are app-only, which might be a slight inconvenience.

Security: 4.5⭐

With a U.S. MSB license and no reported major security breaches, Pionex is relatively secure.

Fees: 5⭐

Pionex offers very competitive trading fees at 0.05% for both makers and takers, which is significantly lower than many competitors.

Customer Support: 3⭐

While Pionex provides support through email, live chat, and a Telegram group, there are frequent complaints about response times and effectiveness, especially for complex issues.

Trading Features: 4⭐

Pionex's integration of 16 free trading bots is a major draw, offering unique trading strategies. However, it lacks some advanced trading options available on other platforms.

Withdrawal Process: 3⭐

Some users have experienced issues with withdrawals, including delays and high fees for certain cryptocurrencies.

Products & Rewards: 4⭐

Pionex offers staking, lending, and earning products, along with signup bonuses and a referral system.

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What Is Pionex? 

Pionex provides different types of automated trading bots to help you trade cryptocurrencies more easily. The most popular one is the Grid Trading Bot, which automatically buys and sells for you within a set price range to make small profits over time. You can pick the robot that best fits your trading goals and style. They also have special bots for Perpetual Futures and Futures Grid Trading, which make these complex trades simpler and more convenient.

Safety and Transparency of Your Funds:

Pionex keeps 100% of your cryptocurrency stored safely, meaning they don’t lend it out or use it for anything else—it’s always there for you. They use something called a Merkle tree, which is like a public record updated regularly on their website. This lets you check your funds anytime to make sure everything is in order. 

Pros

• Pionex has low trading fees.
• There are 16 free trading bots available on Pionex, providing you with automated trading options at no extra cost.
• Pionex offers instant crypto-to-crypto swapping.

Cons

• No phone support.
• Traders can only stake ETH, which limits your staking options to just one cryptocurrency. 
• The exchange experiences occasional disruptions like unstable connectivity, crashes, and exchange outages.

Who Is Pionex Suitable For?

Pionex is perfect for you if you're into setting up your trades to run automatically and like an easy-to-use platform where trading bots do the work for you. It's not the place for those who want to trade lots of different kinds of assets, but if you're all about saving money with low fees and letting bots handle your trades, Pionex could be your go-to exchange.

Pionex Trading Review

Pionex offers different types of trading features and we’ll review each of them in this section. With Pionex, you have access to:

Pionex Spot Trading

Pionex allows users to spot trade, which means converting one coin to another. You can place 3 types of spot trades: limit, market, and grid buy.

• Limit trade: This feature allows you to set your buying or selling price. Then your trade is executed when the token price hits the amount you set. This way, you don’t have to monitor the market movements to catch your desired price. You set your price and wait for the exchange to do the rest.
• Market trade: Here, the trade is executed at the current market price. It is useful for when you want to trade a coin ASAP. 
• Grid buy/sell: Grid buy/sell simplifies trading by allowing you to set up multiple buy or sell orders within a specific price range with just one click. For instance, if you want to buy 1 ETH each at five different prices between 1796 and 1800 USDT, you'd set your upper limit at 1800, lower at 1796, choose 5 orders or "grids," set each order for 1 ETH, and select "Arithmetic" for evenly spaced orders, making it easy to execute a strategy of buying low across a range without manually setting each order.

Pionex Futures Trading

Pionex also offers futures trading which allows you to trade on your future price speculation. With futures trading, you enter a contract based on your price speculation, and you don’t have to buy the underlying asset. Pionex offers also up to 100x leverage which means that with just a small amount of your own money, you can control a position that is 100 times larger. 

In Pionex’s futures trading, you can place the following types of orders: 

• Limit order
• Market order
• Trigger order
• Grid buy/sell
   

Pionex Demo Trading

Pionex offers demo trading to help newbies trade and get confident in their skills without risking real money. Expert traders can also use this feature to try out new trading strategies. 

Pionex P2P

Pionex offers P2P trading, but only through the mobile application (Android and iOS). This feature allows you to convert your cryptocurrency to fiat by trading with another user.  

Pionex Trading Bots Review

One of Pionex’s major selling points is the abundance of trading bots. The exchange has bots to help ease and automate your tradings and they include:

Grid Trading Bot

The Grid Trading Bot on Pionex is a smart tool that automates trading within a set price range in the cryptocurrency market. Given the fast-paced and often unpredictable nature of crypto prices, this bot helps reduce mistakes that can come from manual trading. It strictly follows a "buy low, sell high" approach, which means it automatically buys cryptocurrency when prices fall to your lower limit and sells when they rise to your upper limit within the grid you've defined.

DCA Bot (Martingale)

Pionex's DCA (Dollar-Cost Averaging) Bot helps you invest in cryptocurrency systematically. For example, if you set the bot to invest 10 USDT every hour. Once you activate this strategy, that amount is locked into what's called the "DCA Pool." The bot will then automatically buy ETH with 10 USDT every hour until all the money in the DCA Pool is used up. This strategy aims to reduce the impact of volatility by spreading out your investments over time.

Rebalancing Bot

The Rebalancing Bot on Pionex is designed to automatically maintain a set ratio between different cryptocurrencies in your portfolio. For instance, if you have 100 USDT and you decide to balance between BTC and ETH at a 1:1 ratio, the bot will initially buy 50 USDT worth of each, based on their current market prices. By default, it checks this balance every 5 minutes. If the value of one cryptocurrency changes relative to the other, the bot adjusts your holdings to keep the ratio intact.

TWAP(Time Weighted Average Price) 

Pionex's TWAP bot uses a straightforward trading strategy aimed at achieving a lower average price for transactions while minimizing market impact. 

Here's how it works: If you decide to use the TWAP bot for buying, say, ETH with USDT, you can set up the bot to execute purchases at regular intervals. For example, if you choose the ETH/USDT trading pair and set the bot to buy $1000 USDT worth of ETH every 10 seconds, with a total investment of $100,000 USDT, the bot will make 100 purchases, each spaced 10 seconds apart. This method spreads out the buying over time, potentially reducing the price impact of each transaction and thereby lowering the overall cost of your trade.

Spot-Futures Arbitrage Bot

Pionex's Spot-Futures Arbitrage Bot is tailored for those looking to capitalize on the price differences between the spot market and the futures market of cryptocurrencies. This bot works by simultaneously buying a cryptocurrency in the spot market and selling it short in the futures market, taking advantage of the funding fees that are paid out to short positions.

Reverse Grid Bot

The Reverse Grid bot on Pionex is designed to increase the number of tokens (the base currency) it holds while reducing the average cost per token. Here's how it functions: Just like the regular grid bot, the reverse grid bot also operates on the principle of buying low and selling high within a specified price range to perform arbitrage. However, the key difference lies in how profits are measured. 

In traditional grid trading with a pair like ETH/USDT, the bot focuses on increasing the amount of the quote currency (USDT), aiming to make profits in USDT. In contrast, when using a Reverse Grid strategy with the same trading pair, the bot's focus shifts to accumulating more of the base currency (ETH). The bot measures its success by how much the quantity of ETH increases, rather than the amount of USDT.

Infinity Grid Bot 

The Infinity Grid Bot is a premium version of Pionex’s Grid Trading Bot.

Smart Trade 

Pionex’s Smart Trade bot is an intelligent trading tool that operates 24/7, allowing you to automate both buying and selling with pre-set conditions for taking profits and stopping losses. This bot simplifies trading by breaking it down into three main parts: Buy-in settings, where you decide when and how much to buy; Take Profit settings, which automatically sell your assets once they reach a certain profit level, locking in gains; and Stop Loss settings, which sell your assets if the price drops to a level where you would want to minimize losses.

Trailing Buy Bot 

Pionex’s Trailing Buy Bot is perfect for those looking to buy cryptocurrencies at their lowest points during market downturns. If you're unsure whether a downtrend has truly bottomed out, this bot allows you to set parameters that will initiate a purchase once the price dips to a certain level and then rebounds by a percentage you specify. This means you can aim to buy at the bottom without constantly monitoring the market, ensuring you don't miss out on low prices even if you're not sure when the price will start to climb back up.

Trailing Sell Bot 

Conversely, the Trailing Sell Bot is designed for those aiming to sell at the peak during volatile market conditions. By setting parameters, the bot will follow the price upward, and if the price starts to fall back by a percentage you've set after reaching a high, the bot will sell, helping you capture the highest possible price without the need to watch the market continuously. 

Stop Limit 

With this bot, you can set a trigger price, an order price, and the quantity you want to trade in advance.

Pionex Fees Review

Pionex charges fees on spot trading, leveraged tokens, and future trading.

For VIP users, Pionex offers even lower trading fees. The VIP groups range from 1 to 9 and the trading fees reduce as you move up the rank. 

VIP Trading Fee Structure

Pionex Earn & Savings Review

Pionex offers different avenues for users to make money. Some of the features that can help you earn on Pionex includes:

Structured

This consists of four major products: Dual Investments, Alt-Coin Products, Trading Bots, and Research. 

• Dual investment allows you to earn high returns while waiting to buy low and sell high.
• Alt-coin products give you access to 20+ altcoin options, including pairs exclusive to Pionex. 
• Trading bots help you automate the execution of options strategies. 
• Research offers the latest updates on digital assets, trade ideas, macro trends, and fundamental and technical analysis. 

Arbitrage

Pionex offers a flexible arbitrage product where users can deposit and withdraw funds ( USDC and USDT) at any time, with adjustments to opening and closing fees based on the duration of the investment. With this feature, you can earn a fixed APR on your investment. 

Staking

Currently, Pionex offers only ETH staking. You are allowed to stake for a duration of 30, 90, 120, or a flexible number of days with varying APRs.  

Lending

Pionex's Bitfinex Lending Product allows users to invest in the Bitfinex lending market, one of the largest for cryptocurrency lending, to earn interest. This product claims to offer higher returns than lending directly to Bitfinex because Pionex uses an intelligent algorithm to optimize lending rates based on market conditions..

Pionex Referral And Affiliate Programs Review

Pionex offers an affiliate program where users are allowed to invite friends to join Pionex and they earn a commission whenever their referrals trade in Spot (Margin), Futures, Structured Earn, Spot-Futures Arbitrage, or SwapX.

Pionex Affiliate Commission

• As an affiliate, you can get up to 20% of your referral’s trading fees from:
  • Spot trading
  • Margin trading
  • Futures trading
  • SwapX trading
• Also, when your friends join Structured Earn through your invite, you earn at least 5% of what they make. This commission comes from Pionex, so it doesn't reduce what your friends earn.
• If your friends use the Spot-Futures Arbitrage Bot because of your invitation, 5% of their profits go to server fees. You get 10% of those fees as your commission.

Pionex Security Review: Is This Exchange Safe?

Now, let's address the most critical issue: security. How safe is Pionex? 

License and Regulation

Pionex holds a U.S. MSB (Money Services Business) License granted by the U.S. Treasury Department's Financial Crimes Enforcement Network (FinCEN), with the registration number 31000188348895. This indicates a level of regulatory oversight and compliance with anti-money laundering (AML) and know-your-customer (KYC) requirements. This license is a positive indicator of the exchange's commitment to legal and regulatory standards.

Security Measures

Pionex, like most other exchanges, has implemented several security measures including: 

• Two-factor authentication (2FA) for account security.
• Cold storage for a significant portion of user funds, which reduces the risk of online theft.
• Encryption of user data and transaction details.

It might also be helpful to note that the exchange has had no reported security breach since its launch. However, this does not assure absolute security in the future.

Pionex Mobile App Review

Pionex offers a mobile app for both Android and iOS users. 

Design and User Interface:

The app has a clean, iOS-like design which is intuitive and visually appealing. The interface is uncluttered, making navigation straightforward for both novice and experienced users.

The layout is user-friendly, with a dashboard that gives quick access to trading activities, portfolio, and bot management. The app is also generally smooth, with fast load times and responsive interactions.

Features:

P2P Trading: Pionex offers a P2P (Peer-to-Peer) marketplace where users can buy or sell cryptocurrencies directly with one another. This feature allows for trading without the need for an intermediary, potentially offering better rates and privacy. This is only available on the mobile application.

Trading Bots: One of the standout features is the availability of 16 free trading bots. Users can set up, adjust, and monitor bots like Grid Trading, Arbitrage, and DCA (Dollar-Cost Averaging) directly from their mobile devices. 

Real-Time Trading: The app supports both manual and automated trading with real-time market data, order books, and comprehensive charts powered by TradingView. All functionalities from the web version are also available on mobile, including spot and futures trading.

Support: While there's no in-app live chat, support is accessible through email or via Pionex's website. Pionex Customer Support Review

How Do I Get Started With Pionex?

Getting started with Pionex is quite easy. Simply follow the steps outlined below

Step 1: Register Your Pionex Account With A Referral Code

• Download Pionex’s mobile app or sign up from the website.
• Click on 'Sign Up' and decide if you want to register using your email, mobile number, or other methods.
• Provide your email or mobile number, set a password, and if you have one, enter a Pionex referral code.
• Follow the verification instructions to finalize your account registration.

Step 2: Complete Pionex Identity Verification

• Navigate to the Identity Verification section in the Pionex app or website.
  • App: Go to Account > Settings > Security > Identity verification.
  • Web: Click your profile avatar on the top-right of the page, then go to Account settings > KYC > Check detail.
• Start the verification process by clicking "Verify."
• Complete Level 1 by confirming your country and name.
• For Level 2, select your country and submit your legal ID and a selfie.
• Upload clear photos of your ID and selfie as instructed.
• Wait for the system to review your documents, which typically takes 15-60 minutes.
• Once verified, your account level will be updated, unlocking further services.

Step 3: Deposit Funds

• Go to "Buy Crypto" from the menu.
• Choose the "Express" or "Bank Transfer" option to buy crypto with fiat.
• Select your fiat currency (e.g., USD, EUR).
• Input how much fiat you want to spend.
• Choose your payment method (credit/debit card, bank transfer).
• Ensure you've completed at least KYC Level 2 for buying with fiat.
• Follow the payment instructions, entering your card details or bank information.
• After payment verification, confirm your purchase.
• The cryptocurrency will be credited to your Pionex wallet.

Step 4: Start Trading

You can now start trading with Pionex.

What Are The Alternatives To Pionex?

There are about 217 cryptocurrency exchanges in the market right now. So, you always have alternatives. Some of the alternative exchanges are: 

Binance 

Binance was launched in 2017 and has rapidly grown to become the world's largest cryptocurrency exchange by trading volume. It operates from various locations around the globe, without an official headquarters, but has significant operations in places like Malta and Dubai. With over 90 million users, Binance serves more than 180 countries, offering an extensive range of cryptocurrencies and trading options including spot, futures, and margin trading. The exchange is renowned for its low fees, robust trading platform, and has expanded into various blockchain and crypto-related services to cater to both novice and advanced traders.

Coinbase 

Since its inception in 2012, Coinbase has become one of the most recognized names in cryptocurrency, particularly in the United States. Headquartered remotely with a strong U.S. presence, Coinbase boasts over 100 million verified users and operates in more than 100 countries. It's celebrated for its user-friendly interface, high security standards, and compliance with regulations, making it a go-to platform for those new to crypto. Besides its main trading platform, Coinbase offers Coinbase Pro for more advanced trading, along with wallet services and educational resources to foster mainstream crypto adoption.

OKX

OKX started operations in 2017 and is headquartered in the Seychelles, with additional offices in Dubai, Hong Kong, Singapore, and beyond. This exchange serves over 20 million users across more than 200 countries, excluding the U.S. OKX is known for its deep liquidity and a wide array of trading options like spot, margin, and futures trading. It emphasizes decentralization with its own blockchain services and wallet, providing a platform that's particularly popular among traders interested in derivatives.

Bybit

Launched in 2018 and based in Dubai, Bybit has carved out a niche in the cryptocurrency derivatives market, amassing over 40 million users and serving more than 160 countries. Bybit is recognized for its user-friendly trading platform, especially for perpetual contracts, and also offers spot trading. The exchange focuses on providing educational content and has expanded its services to include passive income opportunities through Bybit Earn, showcasing its commitment to user education and product diversification.

Kraken 

Founded in 2011, Kraken is headquartered in San Francisco, USA, and has over 8 million users. It's available in more than 190 countries and has never suffered a major hack, underlining its reputation for security. Kraken offers a broad spectrum of cryptocurrencies and trading services, including margin trading, futures, and staking, aimed at both retail and institutional clients. It stands out for its regulatory compliance and commitment to providing a secure and sophisticated trading environment.

To get a feel of these exchanges, you can check out some of our reviews comparing MEXC vs Pionex, Pionex vs Binance, and Bitget vs Pionex.

Final Thoughts: Is Pionex A Good Crypto Exchange?

Pionex is a commendable exchange for those specifically looking to leverage trading bots for crypto trading, offering low fees and a relatively secure environment. However, potential users should be aware of its limitations, particularly concerning customer support and fiat integration. If these aspects are deal-breakers, you might want to complement Pionex with another exchange for different needs. Overall, Pionex can be considered good if your trading strategy aligns with its strengths, but like all exchanges, it's wise to diversify and not rely solely on one platform for all your crypto activities.

FAQs

Is Pionex trustworthy and safe?

Pionex is considered relatively safe with U.S. MSB licensure but lacks some transparency on comprehensive security measures.

Is Pionex better than Binance?

Pionex excels in trading bot integration but doesn't match Binance's breadth of services or global presence.

Is Pionex good for beginners?

Yes, Pionex is user-friendly, especially for those interested in automated trading bots.

Is Pionex legal in the USA?

Yes, Pionex is legal in the USA with restrictions in some states and holds a U.S. MSB license.

Does Pionex require KYC?

Yes, Pionex requires KYC for certain services, particularly for increasing withdrawal limits.

What types of trading does Pionex offer?

Pionex offers spot, futures, margin, and bot-assisted trading like grid, arbitrage, and DCA.

Does Pionex offer any signup bonuses to its users?

Pionex offers various signup bonuses, including trading fee discounts and bot rewards.

What is the minimum deposit requirement for Pionex?

There is no set minimum deposit requirement, but trading pairs have minimum order volumes.