Pi Migration Problems Grow as Users Struggle With Missing Coins

Everything began to go wrong on June 28, just as Pi Network members were getting ready for the next major transfer. Excitation was replaced with frustration. There are major problems with the entire procedure. Things aren't going according to plan, from stalled KYC checks to disappearing wallet balances.

For years, the Pi community has been anticipating this day. However, a major issue is now circulating: is the Pi system truly prepared for this?

KYC Failures Hold Everything Back

The Know Your Customer (KYC) procedure is currently one of the most significant issues. Numerous users—also known as Pioneers—passed KYC several months ago. They're still stuck, though. Their "tentative approval" notification or migration status keeps looping. They are therefore unable to proceed.

The system doesn't sync correctly even when users submit flawless documents and photographs. Even worse, they rarely receive assistance. The group has been silent. This is the most frustrating aspect for a lot of consumers. Despite having complied with all regulations, they are nevertheless left in the dark.

Two-factor authentication (2FA) is the next step. Although its purpose is to protect accounts, it is actually making matters worse. Not even confirmation emails are sent to many individuals. Some people encounter an error screen when they click on the email links. Some people have finished 2FA, but their Pi tokens aren't appearing where they should be.

Source: X

The coins may even be returned to the smartphone app in certain instances. Users are forced to start afresh. The only thing that has increased people's frustration is what should have made things safer. People are becoming impatient with these extra steps after years of waiting.

Disappearing Balances Add to the Chaos

Even people who pass KYC and complete 2FA are not safe from problems. A new issue is showing up — zero wallet balances. Users are reporting that their tokens appear for a short time, then vanish. Others say their unlocked tokens disappear before they ever reach their wallets on the open network.

This has made users feel confused and angry. After spending years mining Pi, nobody expected to see their balance go to zero right when it matters most. It’s not just a technical issue anymore. For many, it feels like broken promises.

The Pi Core Team says they are aware of these problems and are working on solutions. But users want more than vague updates. So far, there’s no clear timeline for when things will improve. The team tells people to update their app, clear cache, and go over the steps again. For most, this advice isn’t helping.

At the same time, scammers are popping up everywhere. Fake support channels are trying to trick frustrated users. It’s making a bad situation even worse.

To make matters harder, the price of Pi is already down about 75% from its highest point. The Pi community is hoping June 28 won’t turn into another missed chance. After all the years of waiting, many are starting to lose faith.